Happy Birthday Virtual Race
Celebrate your special day or honour your loved ones with our Birthday Virtual Race! The custom-designed blocks on the back can spell out names or birthdays, making it a truly personalized experience.
When and Where - This is a virtual race. Participate and complete at anytime, from anywhere in the world.
How - Set your own timeframe and finish the required distance in one go with walk, run, bike or any distance-based activities of your choice.
Rewards - Receive a gorgeous finisher medal at your doorstep with worldwide shipping! You will also receive an E-certificate via email and unlock a digital badge in the app.
GET INSPIRED, BE ACTIVE, AND EARN A MEDAL
Stunning Finisher Medal
Each medal is created with deliberate design and exquisite craftsmanship, and comes in a cushioned showcase box. It's guaranteed not to be like any other medals that you've earned before.
FUN VIRTUAL EXPERIENCE
Works With What You Have
Connect Pacer app with your favorite wearables/apps and easily sync over your workout. Not a fan of fancy stuff? Your phone works just fine too!
Global Leaderboards
You don’t have to be alone during the journey! See and compare your performance with other participants with global and friends leaderboards.
Digital Perks
Upon completion of the virtual race, you will unlock a unique badge as well as an E-certificate to print or brag about!
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Dear customers,
The EU is going to change tax laws for selling to EU member states starting from July 1st, 2021. The new rules require Pacer as an importer to complete the EU VAT registration and get its IOSS (Import One-Stop-Shop) number. Though we have begun the process months ago, it may take several more weeks due to the many businesses in line. Don't worry, you're still able to register virtual challenge with us as usual. Just a few things to keep in mind:
1.The following orders may take longer to ship due to the custom clearance procedure:
-All orders that have the newest Paris virtual challenge;
-Future orders starting from today until Pacer completes IOSS registration;
2 You will need to pay the VAT and usually a customs clearance fee charged by the carrier upon delivery.
Once the IOSS registration is completed, Pacer will collect the VAT right at checkout and pay to the TAX authority. By then you no longer need to pay any to the carrier and the shipping time will go back to normal.
We at Pacer are doing everything we can to facilitate shipping and to keep you notified. Please contact support@mypacer.com should you have any questions.
The EU is going to change tax laws for selling to EU member states starting from July 1st, 2021. The new rules require Pacer as an importer to complete the EU VAT registration and get its IOSS (Import One-Stop-Shop) number. Though we have begun the process months ago, it may take several more weeks due to the many businesses in line. Don't worry, you're still able to register virtual challenge with us as usual. Just a few things to keep in mind:
1.The following orders may take longer to ship due to the custom clearance procedure:
-All orders that have the newest Paris virtual challenge;
-Future orders starting from today until Pacer completes IOSS registration;
2 You will need to pay the VAT and usually a customs clearance fee charged by the carrier upon delivery.
Once the IOSS registration is completed, Pacer will collect the VAT right at checkout and pay to the TAX authority. By then you no longer need to pay any to the carrier and the shipping time will go back to normal.
We at Pacer are doing everything we can to facilitate shipping and to keep you notified. Please contact support@mypacer.com should you have any questions.
+ SO MUCH MORE!
Solo or with friends
Take on the virtual journey by yourself or supercharge the fun by
participating with your friends and family.
Award-winning App
Get access to everything the Pacer app has to offer: a complete
fitness & health tracker, guided video workouts, data analytics,
and more!
Flexible timeframe
You choose when to start and how long you have to complete the
challenge, so that it fits your schedule and fitness level.
Multiple sport types
You can do any kind of sports you like. Walk, run, cycling, wheelchair, or any distance-based activities of your choice.
Your Registration Includes:
· Individual entry to this virtual challenge
· Exclusive medal
· E-certificate and E-badge for you to brag
· Inspring and supportive community
· Dedicated support staff one email away
Frequently Asked Questions
What’s included in the cost?
The registration price includes access to the digital experience for your chosen challenge and the finisher medal. Note that additional tax may apply for some regions.
You don’t need to upgrade to Pacer Premium Membership as the registration code you purchased unlocks everything you need for the challenge. When you are prompted with the "Premium Upsell" screen, it's totally up to you whether to skip it or to upgrade.
How do I access the race once I've registered?
Upon completing your payment, you'll be sent an email containing your registration code(s) along with comprehensive instructions. Simply download the Pacer App, input your join code, and start enjoying your race.
How do Virtual Races work?
1.Register for the virtual race of your choice online and you will receive an email upon payment that includes your registration code and instructions.
2.Access the virtual race by inputting the code in the the Pacer app. Finish the required distance in a single session within the selected period and complete the race. You can record GPS activities and treadmill workouts using Pacer, or sync activities from connected devices / apps. You can also upload proof of your efforts and manually submit results in Pacer.
3.You can decide when you want us to ship your medals. You may choose "no completion, no medal", in which case we will not ship your medal until you have completed your race. Alternatively, you can also ask us to ship your medal at the first available time regardless of your race completion status. You may make your choice at registration checkout.
Do I have to complete the virtual race in one activity workout?
Yes. Working differently than the cumulative-distance challenges, virtual races ask the participants to finish the required distance with ONE single session. We will accept GPS-tracked activities recorded by the Pacer app or connected devices / apps. You may also upload proof of your efforts and manually submit results in Pacer.
How much time do I have to complete a virtual race?
You can complete a virtual race in any month of your choice. When you enter the registration code in the Pacer app, you will be given the option to choose a month in which you wish to complete the race. The registration code never expires. If you wish to change the race month, you can quit and rejoin before the race's end date.
How long does it take to receive my medal?
Medals will be sent out within a week after payment or race/challenge completion depending on which preference you selected at checkout. Once shipped, you will receive an email with tracking details. It usually takes 7-20 business days to deliver depending on your shipping address.
Which countries do you accept registration from?
We welcome entries from all over the world, and we offer global shipping for medals and apparel. However, there are a few countries where we currently face delivery restrictions due to various international regulations and operational challenges.
How to submit my results?
There are 3 ways to submit your result to a virtual race.
1.Record and save a GPS-tracked activity using the Pacer app. Eligible activities will be automatically counted towards any active race. Supported activity types: walking, hiking, running, treadmill and biking.
2. Connect Pacer with 3rd party devices/apps. Use that device/app to record your activity, and your results will be automatically synced to Pacer. Currently, Pacer app can connect with Garmin, Fitbit, Samsung, Apple Watch, Apple Health Kit and GoogleFit.
3. You can also manually submit results in Pacer.
What types of exercise count?
All types of distance-based exercises can be counted towards the challenge: walking, running, cycling, kayaking, wheelchair, or any exercise you do. The Pacer app also allows you to manually input activities so you may convert any sports into distance-based activities.
I've submitted my results. Why am I not seeing my progress/rank?
1. You need to finish the required distance in ONE single session to complete a virtual race. Make sure that the result you submitted meets the requirement.
2. Note that Only activities started AFTER you join a virtual race will be counted towards the race. If you are manually submitting results in the Pacer app, make sure the "date and time" is not too early.
3. If you are using a connected 3rd party device/app to record your activity, make sure the permissions are set correctly so that the Pacer app can receive your result.
2. Note that Only activities started AFTER you join a virtual race will be counted towards the race. If you are manually submitting results in the Pacer app, make sure the "date and time" is not too early.
3. If you are using a connected 3rd party device/app to record your activity, make sure the permissions are set correctly so that the Pacer app can receive your result.
Can I still get the medal if I didn't finish the race within the period?
At the time of registration checkout, you have the flexibility to specify when you'd like your medal shipped. The options available are "Ship medal only upon completion" or "Ship immediately after registration."
If you find yourself unable to complete the challenge within the designated timeframe, we're here to providing a new join code for another attempt.
What’s included in the cost?
The registration price includes access to the digital experience for your chosen challenge and the finisher medal. Note that additional tax may apply for some regions.
You don’t need to upgrade to Pacer Premium Membership as the registration code you purchased unlocks everything you need for the challenge. When you are prompted with the "Premium Upsell" screen, it's totally up to you whether to skip it or to upgrade.
How do I access the race once I've registered?
Upon completing your payment, you'll be sent an email containing your registration code(s) along with comprehensive instructions. Simply download the Pacer App, input your join code, and start enjoying your race.
Which countries do you accept registration from?
We welcome entries from all over the world, and we offer global shipping for medals and apparel. However, there are a few countries where we currently face delivery restrictions due to various international regulations and operational challenges.
How do Virtual Races work?
1.Register for the virtual race of your choice online and you will receive an email upon payment that includes your registration code and instructions.
2.Access the virtual race by inputting the code in the the Pacer app. Finish the required distance in a single session within the selected period and complete the race. You can record GPS activities and treadmill workouts using Pacer, or sync activities from connected devices / apps. You can also upload proof of your efforts and manually submit results in Pacer.
3.You can decide when you want us to ship your medals. You may choose "no completion, no medal", in which case we will not ship your medal until you have completed your race. Alternatively, you can also ask us to ship your medal at the first available time regardless of your race completion status. You may make your choice at registration checkout.
How to submit my results?
There are 3 ways to submit your result to a virtual race.
1.Record and save a GPS-tracked activity using the Pacer app. Eligible activities will be automatically counted towards any active race. Supported activity types: walking, hiking, running, treadmill and biking.
2. Connect Pacer with 3rd party devices/apps. Use that device/app to record your activity, and your results will be automatically synced to Pacer. Currently, Pacer app can connect with Garmin, Fitbit, Samsung, Apple Watch, Apple Health Kit and GoogleFit.
3. You can also manually submit results in Pacer.
Do I have to complete the virtual race in one activity workout?
Yes. Working differently than the cumulative-distance challenges, virtual races ask the participants to finish the required distance with ONE single session. We will accept GPS-tracked activities recorded by the Pacer app or connected devices / apps. You may also upload proof of your efforts and manually submit results in Pacer.
What types of exercise count?
All types of distance-based exercises can be counted towards the challenge: walking, running, cycling, kayaking, wheelchair, or any exercise you do. The Pacer app also allows you to manually input activities so you may convert any sports into distance-based activities.
How much time do I have to complete a virtual race?
You can complete a virtual race in any month of your choice. When you enter the registration code in the Pacer app, you will be given the option to choose a month in which you wish to complete the race. The registration code never expires. If you wish to change the race month, you can quit and rejoin before the race's end date.
I've submitted my results. Why am I not seeing my progress/rank?
1. You need to finish the required distance in ONE single session to complete a virtual race. Make sure that the result you submitted meets the requirement.
2. Note that Only activities started AFTER you join a virtual race will be counted towards the race. If you are manually submitting results in the Pacer app, make sure the "date and time" is not too early.
3. If you are using a connected 3rd party device/app to record your activity, make sure the permissions are set correctly so that the Pacer app can receive your result.
2. Note that Only activities started AFTER you join a virtual race will be counted towards the race. If you are manually submitting results in the Pacer app, make sure the "date and time" is not too early.
3. If you are using a connected 3rd party device/app to record your activity, make sure the permissions are set correctly so that the Pacer app can receive your result.
Can I still get the medal if I didn't finish the race within the period?
At the time of registration checkout, you have the flexibility to specify when you'd like your medal shipped. The options available are "Ship medal only upon completion" or "Ship immediately after registration."
If you find yourself unable to complete the challenge within the designated timeframe, we're here to providing a new join code for another attempt.
How long does it take to receive my medal?
Medals will be sent out within a week after payment or race/challenge completion depending on which preference you selected at checkout. Once shipped, you will receive an email with tracking details. It usually takes 7-20 business days to deliver depending on your shipping address. Please refer to this article for shipping time details.
Pacer Health
Customer service
Still have more questions? Please contact us.
support@mypacer.com
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